Shipping

At HALI & Co, we take pride in carefully preparing every order.
Please allow 1–3 business days for dispatch. Once shipped, you will receive a tracking link via email.

Delivery timeframes vary depending on your location and courier service. We are not responsible for delays outside of our control. As we are located in rural Tasmania it may take a little longer for your package to get to you, so if you do need it within a certain timeframe, we recommend choosing express shipping at checkout. We do offer INTERNATIONAL shipping, cost will be calculated at checkout. Please contact us for any questions.

We appreciate your patience and support as a growing boutique brand 🤍

 

Returns

Due to the nature of our limited drops and small production runs, HALI & Co offers store credit only for eligible returns.

Items must be returned within 14 days of delivery and be unworn, unwashed, and in original condition with tags attached.

We do not offer refunds for change of mind.

Sale items are final sale.

To initiate a return, please contact us with your order number.

Pre-orders

Pre-ordering allows you to secure your favourite pieces before they arrive at HALI & Co.

The estimated dispatch timeframe is listed in each pre-order product description. This is when we expect to send your order; delivery time is additional.

Payment is taken in full at checkout. Dispatch timeframes are estimates and may change due to production or freight delays. If there is a significant change, we’ll contact you using the details provided at checkout.

Orders containing both pre-order and in-stock items will be held and shipped together once all items are available. If you’d like your in-stock pieces sooner, please place a separate order.

Once your order is dispatched, you’ll receive an email with tracking details.